7 Reasons Why You Should Be Careful When Choosing A Carpet Cleaner.
. In most cities, carpet cleaners are not required to have any kind of formal training in their field. So virtually anyone can get into the carpet cleaning business by advertising their services and you as the homeowner will not be able to know if they have been properly trained or not. You could be their victim, and many have.
. Some carpet cleaners use unethical marketing tactics to get your business. One popular one is called the ‘bait and switch” trick. They bait you with an ad offering an unbelievable price, and once they are in your home, they pull the switch to the other more expensive service, services that you may not need or want. Some carpet cleaners charge extra for services that should be included in the cleaning anyway. They rarely honor the bait price, and if they do, they will "blast through the job real quick".
. In harmony with the bullet above, don’t ever fall for the unbelievable low price. It’s true, we all want to work within a budget, but professional carpet cleaning is not as cheap as some would have you believe. Super low prices usually mean super low service. No carpet cleaner with any common sense is going to deliver a great cleaning experience for a low, low price. The math isn’t there. So avoid those types of carpet cleaners. Shop for value, not just price. If you are a price shopper only, then most professional carpet cleaners won't want to clean for you. Quality carpet cleaners are NOT the cheapest.
. Be careful if you see an ad from a carpet cleaner who claims to have an exclusive, one of a kind cleaning process. If it’s all that special, then everyone would be cleaning that way. In our experience, those companies put out a whole lot of sales pitch, and a teeny tiny amount of cleaning.
. Some dry chemical cleaning companies have made claims that steam cleaning, or hot water extraction ruins your carpet. Not only is that claim not true but here is something to keep in mind. Any cleaning process in the hands of someone not fully trained properly, can ruin your carpet.
. If a carpet cleaner say’s they can give you a firm price over the phone, you might want to think about that claim. No carpet cleaner can accurately guess at what size home you have or assume that you may know your room sizes exactly. All homes have different shapes and sizes and could have issues such as pet urine damage and other factors not included in the normal cleaning procedures. If a carpet cleaner wants to operate that way by giving a hold you to the fire, firm quote over the phone, then they are asking for real problems for themselves. Professionals do not operate that way.
. Choosing a carpet cleaner who doesn’t use a truck mounted, hot water extraction system.
.You might expect this from us, since we use this type of system. But there are several good reasons. Portable hot water systems are good, but they are not as good as truck mounted systems. Truck mount systems use hotter water, higher pressure to blast the dirt out of your carpet, and have much higher suction to get the water out of your carpet so it will dry faster. All the way around, you get a better cleaning job, no two ways about it.